In this episode Jack talks with Geoff Ables, author of the Amazon best selling book, “The LUCK Principle: Business Results at the Intersection of People and Profits,” and the founder and managing partner of C5 Insight, a consulting firm focused on customer and employee engagement project implementation.
Geoff explains why sustaining employee engagement and customer satisfaction is critical for business success in the future workplace and how businesses applying The LUCK Principle are able to balance the typically conflicting priorities of a people-first culture and bottom-line results.
“The LUCK Principle: Business Results at the Intersection of People and Profits” is available on amazon.com in Kindle and Paperback editions as well as all major online and offline book retailers.
To Learn More:
Visit – C5Insight.com
Workshops – SuccessAccelerators.com
Book – TheLuckPrinciple.com